888poker Platform Privacy Notice
This page describes what we collect when you use 888poker and how we keep that data protected. We at 888poker take your privacy seriously. When you register an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or virtual accounts from mobile banking, local payment, online payment, and e-wallet, or place bets on Liga 1, Piala AFF, Champions League, or other markets, we collect certain information. We use that information to verify your identity, process your payments, settle your bets, and comply with applicable law.
Our privacy practices are designed to protect your personal data while allowing us to operate our platform securely. We do not sell your data to third parties. We share information only with payment processors, identity-verification services, and other partners necessary to run 888poker. Our servers may sit outside your jurisdiction, but we apply the same security standards regardless of location.
This notice explains what data we collect, how we use it, who we share it with, how long we keep it, and what rights you have. If you have questions about our privacy practices, you can contact us through the platform or visit our FAQ
What Data We Collect on 888poker
We collect data in several categories. First, we collect account information — your email, password, full name, date of birth, and contact details. Second, we collect identity-verification documents — government-issued ID, proof of address, and sometimes a verification photo. Third, we collect payment information — the payment method you use (QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual account), transaction history, and deposit/withdrawal amounts.
Fourth, we collect betting and gaming data — which markets you view, which bets you place, which games you play, your stakes, and your results. Fifth, we collect device and usage data — your IP address, browser type, device type, and pages you visit on 888poker. Sixth, we collect communication data — emails you send us, support tickets you open, and any messages you exchange with our team.
Why we collect this data
We collect account and identity information to verify who you are and prevent fraud. We collect payment information to process your deposits and withdrawals securely. We collect betting and gaming data to settle your bets accurately and provide you with account history. We collect device and usage data to improve our platform, detect abuse, and ensure security. We collect communication data to respond to your questions and resolve disputes.
We also collect data to comply with applicable law. Depending on your jurisdiction, we may be required to verify your identity, report certain transactions, or maintain records for a specified period. We undertake these obligations to keep 888poker operating legally in supported regions.
How We Use Your Data
We use your data for the following purposes. We verify your identity to prevent fraud and money laundering. We process your payments through mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank virtual accounts. We settle your bets and calculate your winnings or losses. We provide customer support and respond to your questions. We improve our platform by analyzing usage patterns and fixing bugs.
We also use your data to send you account notifications — for example, confirming your deposit, notifying you of a withdrawal, or alerting you to suspicious activity. We may send you promotional emails about new markets or games, but you can opt out of these at any time through your account settings. We use your data to comply with legal obligations, such as reporting to tax authorities or responding to law-enforcement requests.
Who We Share Your Data With
We share your data with third-party processors who help us run 888poker. These include payment processors who handle online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual account transactions. We share data with identity-verification services that confirm your government ID and proof of address. We share data with our hosting provider, who stores our servers and databases.
We may share data with law-enforcement agencies if required by law or if we believe it is necessary to prevent fraud or protect our platform. We do not sell your data to advertisers or data brokers. We do not share your data with other gambling operators or unrelated third parties. Any third-party processor we use is contractually obligated to protect your data and use it only for the purposes we specify.
Data Retention and Your Rights on 888poker
We retain your account information for as long as your account is active. If you close your account, we retain your data for a period required by applicable law — typically several years for tax and anti-money-laundering compliance. We retain payment records for the same period. We delete device and usage data after a shorter period, typically a few months, unless we need it for a specific legal or security reason.
You have the right to access your data. You can view your account information, betting history, and payment records by logging into 888poker. You have the right to correct inaccurate data — if your name or address is wrong, you can update it through your account settings. You have the right to request deletion of your data, subject to legal retention requirements. You have the right to object to certain uses of your data, such as promotional emails.
To exercise these rights, contact us through the platform. We will respond to your request within a reasonable timeframe. If you believe we have violated your privacy rights, you may file a complaint with your local data-protection authority.
We at 888poker protect your data through encryption, secure servers, and strict access controls — your privacy is a core commitment.
Cookies and Tracking Technologies
We use cookies to remember your login session, store your preferences, and track your activity on 888poker. Cookies are small files stored on your device that help us recognize you when you return. We use session cookies that expire when you log out, and persistent cookies that remain on your device for a longer period. You can disable cookies in your browser settings, but this may affect your ability to use 888poker.
We also use tracking pixels and similar technologies to measure how you interact with our platform. This helps us understand which features are popular, which markets attract the most interest, and where we can improve. We do not use this data to track you across other websites — our tracking is limited to 888poker.
Data Security and International Transfers
We protect your data through encryption, secure servers, and strict access controls. Your password is encrypted and never stored in plain text. Your payment information is encrypted during transmission and storage. Our servers use firewalls and intrusion-detection systems to prevent unauthorized access. Our staff access your data only when necessary and are bound by confidentiality agreements.
Our servers may be located outside your jurisdiction. If you are in Jakarta, Surabaya, Bandung, or Medan, your data may be transferred to and stored on servers in other countries. We apply the same security standards regardless of server location. We comply with applicable data-protection laws in your jurisdiction and internationally.
Changes to This Privacy Notice
We may update this privacy notice from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated notice on 888poker and updating the effective date. Your continued use of 888poker after such changes constitutes your acceptance of the updated notice.
If you have questions about our privacy practices, contact us through the platform. We are committed to protecting your data and operating 888poker transparently. Our services are available only where local law permits — users are responsible for verifying that access and use comply with their own jurisdiction's law.